Privacy Policy
Effective Date: 13.10.2025
Last Updated: 13.10.2025
This Privacy Policy describes how Mingzhu Online Chinese School (operated by Individual Entrepreneur Margarita Demkina) collects, uses, and protects your personal information in connection with our services, website, and communication platforms.


1. Data Controller
Legal Entity: Individual Entrepreneur Margarita Demkina
Identification Number: 345801322
Registered Address: Georgia, Batumi, Egnate Ninoshvili St. N2, Floor 26, Apt. 2604
Email: mingzhu.chinese.eng@gmail.com
Official Contact: +995 591 902 612
Customer Support (WhatsApp): +34 662 413 292
Website: https://mingzhuchinese.com
Mingzhu Online Chinese School, operated by Individual Entrepreneur Margarita Demkina, acts as the Data Controller for all personal data collected and processed in connection with our educational services.


2. Information We Collect
We may collect the following categories of information:
  • Personal details: name, email, phone number, and communication IDs (e.g., WhatsApp, Telegram).
  • Payment information: payment confirmation data (bank or payment platform records). We do not store card details.
  • Learning-related data: attendance, performance, progress records, and learning preferences.
  • Technical data: browser type, device information, cookies, and IP address, for analytics and security.


3. How We Use Your Information
We use your personal information to:
  • Provide Chinese language education services;
  • Schedule and manage lessons via Zoom, Voov, WhatsApp, Telegram, and Google Forms;
  • Process payments through Credo Bank (Georgia), Wise, or PayPal;
  • Issue invoices and maintain accounting records;
  • Communicate about lessons, progress, and service updates;
  • Improve our website, platform, and educational quality;
  • Comply with applicable legal and tax obligations.


4. Legal Basis for Processing
Your personal data is processed under the following lawful bases:
  • Consent (Article 6(1)(a) GDPR);
  • Performance of a contract (Article 6(1)(b) GDPR);
  • Legal obligations (Article 6(1)(c) GDPR);
  • Legitimate interests (Article 6(1)(f) GDPR).
This Policy complies with the Law of Georgia on Personal Data Protection (2023) and the EU General Data Protection Regulation (GDPR).


5. Data Sharing
We do not sell or rent personal data. We may share limited data with:
  • Payment providers: Credo Bank (Georgia), Wise, PayPal;
  • Communication platforms: Zoom, Voov, WhatsApp, Telegram, Google Forms;
  • Legal and tax authorities when required by law.
All third parties process data in compliance with applicable data protection standards.


6. International Data Transfers
As our services are provided online and use international platforms, your data may be transferred to servers located outside Georgia.
Such transfers are protected using standard contractual clauses and secure platform measures, ensuring compliance with GDPR Article 46 and Georgian data transfer requirements.


7. Data Retention
We retain your data only as long as necessary to fulfill the purposes described in this Policy or as required by Georgian law. After this period, data will be securely deleted or anonymized.


8. Your Rights
You have the right to:
  • Access your personal data;
  • Request correction or deletion;
  • Withdraw consent at any time;
  • Object to processing;
  • Request data portability;
  • File a complaint with a supervisory authority.
If you believe your rights have been violated, you may contact the Personal Data Protection Service of Georgia
(https://personaldata.ge) or your local supervisory authority in the EU.


9. Cookies
Our website may use cookies to enhance user experience and analyze website performance.
You can disable cookies in your browser settings.
For more details, please see our Cookie Policy.


10. Security
We apply appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss.
This includes secure password protection, encrypted communication, and limited access to staff.


11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our operations.
The latest version will always be available on our website: https://mingzhuchinese.com


12. Contact Us
For privacy-related questions or data access requests, contact:
Email: mingzhu.chinese.eng@gmail.com
Official contact: +995 591 902 612
Customer support (WhatsApp): +34 662 413 292


This Privacy Policy is valid under the Law of Georgia on Personal Data Protection and complies with GDPR international standards.
It applies to all activities of Mingzhu Online Chinese School, including communications via WhatsApp, Telegram, Zoom, Voov, and our website.